+100%-
“For many years I had been loyal to a well known chain of opticians. The care had become more and more impersonal – in fact, I began to feel passed around like a parcel. The receptionists were rather officious. What a difference on entering Ridings. The reception staff are helpful, friendly and approachable. I was introduced by a friend and shall certainly recommend the practice for care and efficiency. The personal service is excellent. “
Ann Jackson, New Mills
“I value the quality and leading edge advice for both contact lenses and glasses. Prices are competitive and the latest innovations and designs are available. Most of all, I value the friendly and professional approach that is available locally to me. It is a pleasure to visit and I am assured that I am receiving trusted advice and excellent service.”
Dr Colette Grundy, Marple Bridge
“When asked what do we do well – Everything!. When asked what could we do better – I have no criticisms to make. All staff are always professional, welcoming, helpful. I have always experienced first-class service and attention.”
Edna Forbes, Marple
“My wife and I have been clients since Mrs Riding took over the practice in 2005.
Throughout this period we have received a very personal service with the highest quality of prescription, advice as to choice of lens and an excellent range of frames always fitted and adjusted to perfection.
Mrs Riding and all the staff have always made us feel valued customers and are a pleasure to meet.”
Valerie and Colin Maguire, Marple

 

“I have always been delighted with the service I have received from Nicola Riding and her colleagues.
There is great support if I have a problem with my eyes and the range of glasses is overwhelming! To be able to be looked after so comprehensively locally is tremendous.”
Serena Botterman MBE, Marple

 

“The professionalism of the opticians/practitioners and the competent friendly service at Ridings are wonderful –  and all on our doorstep!
The staff know you and that always helps; be it for a routine check-up or a problem needing attention.
The response is always quick, the examination thorough and they stock a really good range of glasses.”
Lynne, New Mills

 

“I can honestly say that the service you receive from this opticians is excellent. Nicola and her staff are very professional and friendly in the service they provide to their customers.”
Mr P Shaw, Romiley

 

Other comments from Ridings clients : 

Nice & friendly. Very helpful in choosing frame shapes. Very efficient. I feel “known”, as if you’ve known me all my life and I’m not just another customer. Reception friendly and efficient, as is the eye testing. Make it personal and the individual very welcome. Give good professional advice and guidance. Go out of your way to resolve simple or difficult problems.

 

 

 

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